Privacy Policy

 

Last updated: 1 April 2026

1. Overview

This Privacy Policy explains how Ranger Investigation & Security Services Pte Ltd (“Ranger”, “we”, “us”, “our”) collects, uses, discloses, stores, protects, transfers, and otherwise processes personal data in connection with:

  • your use of forwomenbywomen.sg;
  • your contact with us by webform, email, phone, or other business channels;
  • requests for information, callbacks, quotations, consultations, or services;
  • our operations, compliance, administration, security, and business activities.

2. Who We Are

Ranger Investigation & Security Services Pte Ltd
808 French Road
#07-183, Kitchener Complex
Singapore 200808

General Email: hr@ranger-security.com.sg
General Tel: +65 6296 9582 / +65 6296 9583

Attn: Data Protection Officer
Email: contact.us@ranger-security.com.sg

3. Personal Data We May Collect

Depending on how you interact with us, we may collect:

Contact Data

  • name;
  • company name;
  • job title;
  • email address;
  • phone number;
  • address, where relevant.

Enquiry Data

  • webform contents;
  • emails and attachments;
  • call details and notes;
  • the nature of your enquiry or request;
  • information given for a callback, quotation, consultation, or service.

Website and Device Data

  • IP address;
  • browser and device details;
  • operating system;
  • pages visited;
  • visit dates and times;
  • click and navigation activity;
  • referral source;
  • cookie IDs, analytics IDs, advertising IDs, and similar identifiers.

Marketing and Ad Data

  • whether you reached us through Google, Facebook, Instagram, LinkedIn, TikTok, or similar platforms;
  • campaign, attribution, audience, remarketing, and conversion-related data where such tools are enabled.

Business and Admin Data

  • quotation, contract, billing, payment, compliance, and verification records relevant to an enquiry or engagement.

4. How We Collect It

We may collect personal data when:

  • you submit a webform;
  • you email or call us;
  • you use contact details published on our Website;
  • you request a callback, quotation, consultation, or service;
  • you browse our Website and cookies, pixels, scripts, or tags collect technical data;
  • third parties lawfully share information with us.

5. Webform and Shared Mailbox

Where our Website uses a webform:

  • the submitted information may be sent to a designated shared business mailbox, including a Google Workspace or Gmail mailbox used by authorised personnel;
  • the form is intended to notify us by email rather than store submission content on the web server as a business record;
  • temporary logs, routing records, caching, backups, and security traces may still arise in normal website and email operations.

Access to the mailbox should be restricted, and MFA may be used as part of our security controls.

6. Why We Use Personal Data

We may collect, use, and disclose personal data for these purposes:

Enquiries

  • replying to webform submissions, emails, and calls;
  • understanding your request;
  • arranging callbacks, meetings, or follow-up.

Services

  • preparing quotations, proposals, and service terms;
  • assessing whether we can accept an engagement;
  • delivering our services.

Operations

  • recordkeeping;
  • account management;
  • billing and payment administration;
  • verifying identity or authority where relevant.

Legal and Protection

  • complying with laws, regulations, licensing obligations, court orders, and lawful requests;
  • preventing, detecting, investigating, or responding to fraud, misuse, incidents, unlawful activity, or security threats;
  • protecting our personnel, business, Website, systems, and legal rights.

Website Improvement

  • operating, securing, maintaining, and improving the Website;
  • monitoring performance and troubleshooting;
  • understanding visitor behaviour and improving usability, content, and design.

Advertising and Analytics

  • measuring ad and campaign performance;
  • understanding whether visitors reached us through ad platforms;
  • using analytics, conversion tracking, attribution, audience matching, remarketing, or retargeting where enabled.

Marketing

  • contacting you about your enquiry;
  • sending lawful business or marketing communications;
  • maintaining opt-out and suppression records.

7. Consent and PDPA Position

If you voluntarily submit a webform, email us, call us, or otherwise provide personal data for an obvious business purpose, you acknowledge that we may process that data for purposes reasonably related to your request and as described in this Policy.

Where required, we will seek additional consent or provide appropriate controls.

If you provide another person’s data, you confirm you are authorised to do so.

8. Advertising, Social Media, and Remarketing

We may use tools from:

  • Google;
  • Meta, including Facebook and Instagram;
  • LinkedIn;
  • TikTok;
  • other similar advertising or social media providers.

These tools may support:

  • conversion tracking;
  • attribution;
  • analytics;
  • audience matching;
  • remarketing or retargeting;
  • performance measurement.

9. Cookies and Tags

Our Website may use:

  • cookies;
  • pixels;
  • scripts;
  • web beacons;
  • local storage;
  • analytics tags;
  • advertising tags;
  • Google Tag Manager;
  • similar technologies.

These may be used for functionality, security, analytics, attribution, advertising, and remarketing.

Please read our Cookies Policy.

10. Disclosure

We may disclose personal data to:

  • our employees and authorised personnel on a need-to-know basis;
  • IT, hosting, email, cloud, cybersecurity, analytics, tag-management, communications, and software providers;
  • advertising, analytics, and social media platforms where used;
  • payment, accounting, legal, audit, and professional advisers;
  • subcontractors or partners supporting our services or operations;
  • regulators, courts, law enforcement, or government authorities where required or authorised by law;
  • other parties you ask or authorise us to deal with.

We do not sell personal data as a standalone product.

11. Overseas Transfers

Some providers may process, store, or route personal data outside Singapore. Where this happens, we will take steps required under the PDPA to ensure a standard of protection comparable to the PDPA, unless a legal exception applies.

12. Protection

We use reasonable administrative, technical, and physical safeguards to protect personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

These safeguards may include:

  • access controls;
  • password protection;
  • MFA for designated accounts;
  • restricted mailbox access;
  • vendor and system access controls;
  • monitoring and cybersecurity measures;
  • confidentiality and handling controls.

No system is completely secure.

13. Accuracy

Please ensure the personal data you provide is accurate, complete, and up to date, and let us know if it changes.

14. Retention

We keep personal data only as long as reasonably necessary for the purposes collected and for legal, regulatory, business, security, evidential, or dispute-related needs. When no longer needed, we will cease retention or dispose of it appropriately.

15. Access and Correction

Subject to applicable law, you may request access to personal data we hold about you and request correction of inaccurate or incomplete data.

We may need to verify your identity and request enough detail to process your request.

Attn: Data Protection Officer
Email: contact.us@ranger-security.com.sg

16. Withdrawal of Consent

Where we rely on consent, you may withdraw it by contacting us. This will not affect prior processing and may affect our ability to handle your enquiry or continue providing certain services.

17. Data Breaches

If a personal data breach occurs, we will assess, contain, document, and respond to it in line with applicable law and PDPC guidance, including notification where required.

18. DNC and Marketing Messages

If we send promotional calls, texts, or similar messages to Singapore telephone numbers, we will do so in accordance with applicable Do Not Call rules.

19. Third-Party Sites

Our Website may link to third-party websites or platforms. Their privacy practices are governed by their own policies.

20. Changes

We may update this Privacy Policy by posting a revised version on this page.

21. Contact

Attn: Data Protection Officer
Ranger Investigation & Security Services Pte Ltd
808 French Road
#07-183, Kitchener Complex
Singapore 200808

Email: contact.us@ranger-security.com.sg
Alt Email: hr@ranger-security.com.sg
Tel: +65 6296 9582 / +65 6296 9583